Return Policy

Last Updated: May 30, 2025

No Returns or Refunds

All HellRaizer products are limited edition collectibles. As such, we do not accept returns, refunds, or exchanges for any reason.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, contact us at [email protected] within 7 days of delivery. Please include your order number and photos of the issue. We'll do our best to make it right depending on item availability, but no guarantees are offered.

EU Customers

If you're located in the European Union, note that the 14-day cooling-off period does not apply to our products, as they are considered custom, limited-run items exempt from that regulation.

Questions?

For any concerns or clarification, reach out to us at [email protected]. We’re here to help.